Navigate Conflict. Build Trust. Create Alignment.

About the Program

Clear Path Conversation Labs is a transformative facilitated conversation and mediation style program designed to help teams and leaders navigate conflict with clarity and confidence. Rooted in Judith Glaser’s Conversational Intelligence framework and the Ladder of Conclusions model, this program equips participants to step down from assumptions and judgments, foster mutual understanding, and co-create durable agreements.

Conflict is often the outcome of unseen assumptions and unspoken conclusions that skew our perspectives and relationships. Clear Path Conversation Labs offers a structured, neuroscience-informed process to unpack these mental models, rebuild trust, and forge clear paths forward through collaborative dialogue.
“Thank you for the session yesterday; you did a great job facilitating the session.
I just wanted to say that you hit the nail on the head very early on
​ with identifying the core issues for us as a team." 
John L. - Social Development and Planning Team

How It Works

​Over the course of a focused day or multi-session engagement, participants are guided through a series of structured conversations that include:
  • Establishing agreements on how participants will engage respectfully and openly
  • Exploring and aligning on desired outcomes
  • Sharing perspectives with an emphasis on uncovering and questioning underlying assumptions (stepping down the Ladder of Conclusions)
  • Discussing the broader impacts of the conflict to build empathy and understanding
  • Co-creating actionable steps, success measures, and communication plans to sustain progress
Our facilitators use proven tools and techniques to ensure psychological safety, encourage curiosity, and maintain trust throughout the process.

Who Should Attend

Clear Path Conversation Labs is ideal for:​
  • Team leaders and managers facing ongoing conflicts or communication breakdowns
  • HR and organisational development professionals seeking effective mediation strategies
  • Executives wanting to foster a culture of trust and accountability
  • Cross-functional teams aiming to realign and collaborate more effectively

Find Your Clear Path Through Meaningful Conversations

Benefits of Participating

  • Break down barriers of judgment and assumption that escalate conflicts
  • Build deep trust and improve psychological safety within teams
  • Develop clear, shared understandings that guide accountable action
  • Gain practical skills for managing future conflicts constructively
  • Enhance team resilience and collaborative problem-solving capabilities

Delivery Options

  • Full-day immersive workshop
  • Multi-session programs integrating coaching and reinforcement labs
  • Customised engagements tailored to organisational needs and culture

From Conflict to Collaboration, One Conversation at a Time

Why This Program Matters​

Conflict is an inevitable part of team and organisational life—but how it is handled makes all the difference. Clear Path Conversation Labs is designed to equip leaders and teams with the neuroscience-informed tools and conversational frameworks needed to transform conflict from a barrier into a bridge for deeper trust, alignment, and productivity.

When conversations are clouded by assumptions, unspoken conclusions, and reactive judgments, misunderstandings escalate and relationships fray, stalling collaboration and innovation. This program helps participants recognize and step down the Ladder of Conclusions—unpacking assumptions and judgments—and move toward curious, empathetic, and transparent dialogue.

Investing in this program means building a culture where employees feel heard, valued, and psychologically safe to express differing views without fear. It empowers individuals with practical skills to navigate disagreements constructively, deliver feedback effectively, and prevent conflicts from escalating.

Leaders trained in this approach foster resilient teams that respond to change and challenge with agility and cohesion. The resulting environment is one where communication catalyzes growth, collaboration flourishes, and organisational goals are achieved with less distraction and friction.

In short, Clear Path Conversation Labs matters because mastering conversations is mastering the art of alignment, innovation, and sustainable success.
"Maureen is an experienced professional who models mutual respect and resilience. I have always been confident of her ability to work collaboratively with even the most difficult client. I have been very happy with the work she has undertaken, which has included working with a number of challenging personalities within the agency. These services were all provided to a high standard. She has a depth of understanding of workplace dynamics and combines qualities of practical application and theory with a professional and engaging communication style."​
​Director of HR, Commonwealth Government Agency

Ready to Clear Your Path?

Contact us today to explore how Clear Path Conversation Labs can help your team resolve conflict, realign perspectives, and move forward with clarity and confidence.

​Or Email Maureen - [email protected]

Conversation Labs: Innovate Dialogue, Inspire Growth