Partnering with clients
We partner with clients in a thought-provoking and creative process with the aim of inspiring our clients to maximize their personal and professional potential.
At Owen Consulting Services we work in collaborative partnerships with our clients and are committed to our client's success. A professional framework underlies all our consulting and coaching work to ensure that the process we use with clients is targeted and effective.
There are day to day visionary practices that can be woven into virtual and face to face meetings, retreats and day to day encounters that raise you and your team’s capacity to partner and for “letting go of the past” and for creating the future. These practices create a tough mindedness around dealing with reality and at the same time a compassionate way of dealing with people.
The key nutrients and vial principles we aim to weave into our partnerships are learning, growing and nourishing. The first step is understanding and working to create a positive and healthy environment where learning, growth and nourishment become the foundation of how we work together.
International Coach FederationAs professional coaches and members of the International Coach Federation (ICF) partnership is integral to how we work and how see the world. In fact professional coaching is all about partnership and having an ongoing relationship that supports people in producing extraordinary results in their lives, careers, businesses and organisations.
In each meeting, the client chooses the focus of conversation, while the coach listens and contributes observations and questions. This interaction creates clarity and moves the client into action. Coaching accelerates the client’s progress by providing greater focus and awareness of choice. Coaching concentrates on where clients are now and what they are willing to do to get where they want to be in the future. ICF member coaches and ICF credentialed coaches recognise that results are a matter of the client’s intentions, choices and actions, supported by the coach’s efforts and application of the coaching process. |
Ensuring the Quality Our Work
We are committed to ensuring that we provide high quality services to our clients and we do this by focusing on our personal conduct, on achieving results for clients and by being committed to our ongoing development.
We demonstrate this commitment focus in the following ways:
Personal Conduct
Achieving Results
Ongoing Development
We demonstrate this commitment focus in the following ways:
Personal Conduct
- We develop an understanding of our clients’ needs and their stakeholders’ needs by attentively listening to their wishes and perceived challenges.
- We adopt a consultative, solution-focused stakeholder engagement approach.
- We build effective internal relationships to enhance collaboration and understanding among work groups and where applicable, organisations.
Achieving Results
- We are committed to informing effective decision-making.
- We search for a range of new information and different viewpoints, demonstrate curiosity and keep an open mind.
- We ensure our advice and services comply with organisational policies and procedures, and direction.
- We focus on efficient use of resources.
Ongoing Development
- We are committed to maintaining and building on our international and national credentials for coaching and mediation. These credentials demonstrate not only the high level of professional knowledge and skill we bring to our work, they also demonstrate our commitment to high professional standards and a strong code of ethics.
- More generally we keep abreast of contemporary best practice in both private and public sector organisations, nationally and internationally.
Risk Management
We manage the risks affecting the projects we work on by a process of identifying, analysing and managing the risk factors associated with our projects and work. All projects contain an element of risk and we believe that the skill in managing these risks lies in: early identification, assessing the significance of the risk, putting in place plans to minimise the potential impact and having contingency plans to take corrective action as required.