Conversational Leadership Coaching
The essential elements needed for powerful conversations, that build trust, build strong healthy relationships and get better business results, are woven into every aspect of this coaching.
I work with our clients to design and facilitate initiatives that set the stage for leaders, executives and teams to create breakthroughs, sustain positive change, and build leadership strength within their organisations.
I also coach, partner with leaders, executives, and teams to assist them in designing roadmaps to facilitate ongoing conversations to rethink and reshape strategies and practices for success in a world that is constantly changing and disrupted. The foundation of the Conversational Leadership coaching I offer is Conversational Intelligence®.
I also coach, partner with leaders, executives, and teams to assist them in designing roadmaps to facilitate ongoing conversations to rethink and reshape strategies and practices for success in a world that is constantly changing and disrupted. The foundation of the Conversational Leadership coaching I offer is Conversational Intelligence®.
“Conversational Intelligence® (C-IQ) is the hardwired and learnable ability, to connect, navigate and grow with others
– a necessity in building healthier and more resilient organizations in the face of change.
C-IQ begins with trust and ends with a high-quality relationship and business success.”
- Judith E. Glaser
– a necessity in building healthier and more resilient organizations in the face of change.
C-IQ begins with trust and ends with a high-quality relationship and business success.”
- Judith E. Glaser
Change your conversations
Change your life
Conversations trigger neurochemistry that moves us into either protect or partnering behaviours. Each conversation we have either opens us up to feel trust or closes us down to feel distrust. Every conversation we engage in triggers this response in us and in the people we are talking to.
Judith E. Glaser Defining Conversational Intelligence®
“To get to the next level of greatness depends on the quality of the culture. The quality of the culture depends on the quality of relationships. And the quality of the relationships depends on the quality of conversations.
Everything happens through conversations”.
Judith E. Glaser
Everything happens through conversations”.
Judith E. Glaser
A few areas where Conversational Leadership through the application of Conversational Intelligence® can revolutionise the way you interact as a leader:
|
Master Leadership Challenges Motivate Action Trigger Greater Innovation |
Engage Employees in Change Increase the Bottom-Line Enhance Existing Relationships |
Resolve and Avoid Conflict Communicate with Impact Launch into New Relationships |
Gain Trust, Loyalty and Respect Inspire Performance and Flexibility Reset Uncomfortable Relationships |
What is Conversational Intelligence® and how is it different?
Conversational Intelligence® is a revolutionary body of work leveraging the power of neuroscience to create profound and lasting transformation for individuals, teams and entire organisational cultures. Combining science and intuition, Conversational Intelligence® (C-IQ) aspires to shift our world from I-Centric to WE-Centric and architect conversational transformation on a neuro-chemical level.
Whether applied to individual leaders and executives, teams or entire organisations, C-IQ® is a force for positive transformation such as establishing high levels of trust, triggering growth and innovation, overcoming limiting conversational patterns or gracefully navigating difficult conversations.
As a coach Certified in Conversational Intelligence® I have access to the C-IQ Catalyst Tools and technologies and am equipped to facilitate workshops, masterminds and other in-depth sessions utilising C-IQ tools and frameworks to elevate performance results, shift organisations into Level III Conversational Rituals, create and sustain a healthy organisational culture and much more. Together, we are changing the World one conversation at a time.
Whether applied to individual leaders and executives, teams or entire organisations, C-IQ® is a force for positive transformation such as establishing high levels of trust, triggering growth and innovation, overcoming limiting conversational patterns or gracefully navigating difficult conversations.
As a coach Certified in Conversational Intelligence® I have access to the C-IQ Catalyst Tools and technologies and am equipped to facilitate workshops, masterminds and other in-depth sessions utilising C-IQ tools and frameworks to elevate performance results, shift organisations into Level III Conversational Rituals, create and sustain a healthy organisational culture and much more. Together, we are changing the World one conversation at a time.
We are in conversations every day, and research shows that 9 out of 10 conversations miss the mark. Sometimes people may say to you, “I don’t have time to spend in deep conversations; they take too long.” By mastering Conversational Intelligence®, what normally could take months or even years can happen instantaneously. Conversational Intelligence® enables deeper connections to surface quickly with others.
Conversational Intelligence® is the next generation of intelligence that enables us to understand how to move from “I-centric” to “WE-centric.” C-IQ is about co-regulation.
Conversational Intelligence® is the next generation of intelligence that enables us to understand how to move from “I-centric” to “WE-centric.” C-IQ is about co-regulation.
Conversations are the way we connect, engage, navigate and transform the world with others
Leveraging these powerful methodologies
There are many ways that leaders can leverage the power of Conversational Intelligence® with their associates, team(s) and in their partnerships. Here are just a few areas that can revolutionise the way you interact as a leader.
Consider the challenges you’re facing at the moment
Consider the challenges you’re facing at the moment
T - TRANSPARENCY
How often do you (and your team) put issues on the table and deal with them in a timely and open way?
R - RELATIONSHIP
To what extent are you (and your team) open to having difficult conversations?
U - UNDERSTANDING
How often do you (and your team) step into others’ shoes and see the world from their perspective?
S - SHARED SUCCESS
How much do you (and your team) focus on creating mutual success, rather than your own success?
T - TRUTH TELLING
How often do you (and your team) share what’s really on your minds?
How often do you (and your team) put issues on the table and deal with them in a timely and open way?
R - RELATIONSHIP
To what extent are you (and your team) open to having difficult conversations?
U - UNDERSTANDING
How often do you (and your team) step into others’ shoes and see the world from their perspective?
S - SHARED SUCCESS
How much do you (and your team) focus on creating mutual success, rather than your own success?
T - TRUTH TELLING
How often do you (and your team) share what’s really on your minds?
Considering your answers to these questions - what would a significant breakthrough look like?
Whatever your answers there are many things you can do to get in front of the curve, to focus, and play a different role even in the face of difficult conversations.
Whatever your answers there are many things you can do to get in front of the curve, to focus, and play a different role even in the face of difficult conversations.
Examples of what you can accomplish through conversational leadership coaching:
- Establish/re-establish trust within teams and across the organisation, and with clients external to the organisation.
- Create healthy conversational patterns within the teams and with external stakeholders.
- Increase the effectiveness of the interactions and relations shifting these to more positive relationships and improving communication dynamics.
- Identify conversational styles, those that are working and those that need to shift to establish and embed new behavioural expectations and management processes.
- Navigate the leadership challenges associated with addressing the concerns and rebuilding relationships and the workplace culture in the branch.
- Communicate with clear intention and impact.
- Engage in difficult conversations with greater ease, effectiveness and influence.
What clients have said
|
I have come to realise the need to work in the leadership and conversation space is important to me, to others also and imperative for change. The influence I have been able to have in the bigger (and micro) team picture is more than I could have expected. Navigating the Covid world has been a challenge but I haven’t stopped trying hard to make it all work and embrace the changes no matter how difficult it seems some days. I have become a true leader and not a carrier of the load on my own! - Cathy H.
Maureen's grasp of this vital leadership skill ~ our conversations ~ is outstanding. Thank you for your work Maureen. - Alison L.
I’ve had a breakthrough and I wasn’t expecting it. It felt like it came out of nowhere, a shift in thinking and attitude toward the management and leadership of our young people. It feels like the beginning of a shift in culture from power over to support, and in the long run I hope, power to, power with, power within to in turn empower. I feel the tide turning. I feel this is directly related to the work we’ve done together. - Heather M.
|
