We are devoted to supporting the early resolution and management of conflict to restore and rebuild working relationships wherever possible. Our processes are tailored to meet your special conflict resolution needs and designed to enable you to work through issues and challenges in a safe and supportive manner.
The conflict resolution services we offer include:
Conflict Coaching
Facilitated Discussion
Workplace Mediation
These services can assist you to understand the perspective of all parties involved in your conflict; explore options for managing your conflict and to develop practical skills that are essential for effectively implementing a range of conflict management strategies.
Mediation between a team leader and two staff members –Local Government Agency Queensland.
Facilitated Discussion between a Program Leader and a senior project leader - Local Government Agency Queensland. Conflict Coaching - Local Government Agency Queensland (workforce of approximately 8,000).
Conflict Coaching - Asphalt Operations Plant.
Conflict Coaching - Parking Team.
Conflict Management Coaching - Commonwealth Government Agency Queensland (workforce of approximately 4,000).
Conflict Coaching - Private coaching client.
Examples of feedback received from participants
“I’ve just had my last conflict coaching session with Maureen Owen and wanted to provide some feedback and thank you for organising these sessions for our team. For me, it has been invaluable!!"
"Having never had anything like this previously, I was a little uncertain of the unknown regarding the coaching sessions. However, after about 10 minutes into the first session, I felt comfortable and very confident to share my thoughts and feelings around events that had been happening in my workplace. Maureen and I focused on me from a Team Leader and a “Me” perspective.”
“Maureen is extremely professional and listened to me actively and thoughtfully during the sessions. She is honest and constructive in regards to feedback, and had a great knack in guiding me into a particular thought process or strategy. She has the ability to get me to think outside my own perspective and gain an understanding of what makes others tick; and how and why they go about tasks and their roles the way they do.”
“I cannot stress enough about how much these sessions have benefited me and I am really looking forward to the changes and making my team a much better and harmonious work unit to be part of.”
